The terms you agree to when you use Christmas Cue.

1. The service

Christmas Cue is a seasonal planning assistant. It turns the gifts, meals, guests, travel, decorating and deadlines you enter into a prioritised daily list of up to three actions, and delivers that list by email or in the app.

The service is editorial and organisational. It does not shop, pay, deliver or negotiate on your behalf, and it does not guarantee that any task, gift or delivery will be completed.

2. Your account

• You must be 18 or older to create an account.
• Give accurate details and keep your login credentials private.
• You are responsible for activity under your account.
• One account is for one household. Sharing a login with people outside your household is not permitted.
• Tell us promptly if you believe your account has been used without your permission.

3. Access period

Your purchase grants access for the current festive season, through January 31 following your purchase. Access ends after that date unless you purchase again in a later season.

We may release updates, add or remove sections, or change the order in which tasks are prioritised. These changes do not affect the access period you have paid for.

4. Your content

You keep ownership of everything you enter: names, family details, gift ideas, budgets and notes. You give us permission to store and process that content only to run the service for you.

Only enter information about other people that you are comfortable keeping in a planning tool. Do not enter sensitive financial details, identity numbers or payment card data.

5. Acceptable use

• Do not use Christmas Cue for anything unlawful or misleading.
• Do not attempt to break, overload, scrape or reverse engineer the service.
• Do not upload malicious code or attempt to access another household's data.

6. Payments

Prices are shown before you pay and are charged once for the season. Your bank or card provider may add currency conversion or cross-border fees, which we do not control.

Payments are processed by Stripe on our behalf. Your card details go to Stripe directly and are never stored by Christmas Cue. Stripe's own terms and privacy policy apply to the payment itself.

If you ask for your money back within 7 days of payment, we refund in full, no questions asked. See our Refund & Cancellation Policy.

7. Availability and limitation of liability

We work to keep the service available and accurate, but we cannot promise uninterrupted access. Planned maintenance, third-party email delivery and network failures may interrupt it briefly.

To the extent permitted by law, our total liability to you for any claim relating to the service is limited to the amount you paid for the current season. We are not liable for indirect losses such as missed deliveries, late orders or gifts not arriving.

Nothing in these terms limits rights you have under applicable consumer law.

8. Ending your use

You may stop using the service at any time and ask us to close your account. We may suspend or close an account that breaches these terms, and where reasonable we will explain why.

9. Changes to these terms

If we make a material change to these terms, we will update this page and show the new date at the top. Continuing to use the service after a change means you accept the updated terms.